| | DKNY | |
| Usefulness | - Give a specific categories (men, women and juniors) - Easy to look for the sample such as jeans, clothes and etc. | - Give a specific categories (men, women and kids) - The samples of the jeans are very clear. They provide and the most famous jeans that people buy. |
| Product info | - They provide enough information such as contact number and addresses. - Attractive website (orange color) | - They provide a complete information that customer needs such as contact number, addresses for every outlet in the world, the latest jeans that. - More attractive website compared to DKNY |
| Ordering methods | - People need to be a member first before they can buy the products from DKNY. - Easy. | - People can buy what they want without be a member in the company but for members they have their own advantage because they can get a discount. - Much easier. |
| Payments methods | - Using the credit cards. | - Using the credit cards. |
| Money back guarantees | - We can’t find the money back guarantees | - Provide security. - Money guarantees. |
| Others | - DKNY Gift Cards Give the perfect gift, every time. Customer can buy what they want, when they want with this convenient gift card. Company Information - Mission statement - Donna Karan Biography(owner) - Corporate contact - Info - Career Opportunity | - Levis also provide gift card for they to gain loyalty. - Don’t state company information |
Sunday, April 6, 2008
DKNY VS Levis
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